Customer Service Representative applicants have rated the interview process at Chase with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 66% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Chase overall takes an average of 21 days.
Common stages of the interview process at Chase as a Customer Service Representative according to 29 Glassdoor interviews include:
Drug test: 18%
Skills test: 17%
One on one interview: 16%
Phone interview: 16%
Background check: 12%
Personality test: 8%
Presentation: 7%
Group panel interview: 3%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
One interview. One question asked nothing nerve ranking for the interview. I was nervous at first but after all the interview preps and I relaxed. They help with getting you ready for the interview process that calms your mind a lot.
Good. Very straight forward. No surprises This is really stupid. Not sure why I need to put 30 words down. I just want to use the site and this is really stupid
It was a simple interview and asked questions about how I handle angry customer and interactions. The only other questions they really focused on was regarding adhering to a schedule and timeliness.