Associate applicants have rated the interview process at CarMax with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 59.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Associate roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at CarMax overall takes an average of 12 days.
Common stages of the interview process at CarMax as a Associate according to 3 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 20%
Drug test: 10%
Presentation: 10%
Background check: 10%
Group panel interview: 10%
Personality test: 10%
Skills test: 10%
Here are the most commonly searched roles for interview reports -
The first step is to apply. Then they call to confirm you would like to proceed with the process and they set up a phone interview time and day. The call to conduct the phone interview and will possibly set up an in person interview following.
I applied online. The process took 3 days. I interviewed at CarMax (Charlotte, NC) in Jun 2012
Interview
One interview, asked a bunch of standard questions. This is clearly a retail company similar to Walmart, Traget etc. Answer questions like you are a king of customer service and you will be golden
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry customer, tell me about a time that you went above and beyond for a customer
I applied online. The process took 1 day. I interviewed at CarMax (Roseville, CA) in Nov 2016
Interview
Called to setup and interview and once I went there for my interview I had to initially go on a computer and answer some preliminary questions and watch a video. Afterward spoke with three different managers who asked me questions about my experience and why I wanted to work for them. My final interview was with two managers where I had to demonstrate selling a vehicle.