Phone Operator applicants have rated the interview process at Best Buy with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Phone Operator roles take an average of 8 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Phone Operator according to 7 Glassdoor interviews include:
One on one interview: 26%
Drug test: 26%
IQ intelligence test: 16%
Skills test: 11%
Phone interview: 11%
Background check: 5%
Group panel interview: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Best Buy (Danvers, MA) in Jun 2016
Interview
Interview was a basic customer care position interview. Questions such as "Tell us when you went above and beyond for a customer." "Tell us how you de-escalated a situation where a customer was angry."
Interview questions [1]
Question 1
Q: "How did you de-escalate a situation where a customer was angry?"
The interview process was quick and easy. Talked to the store manager and general manager. They asked routine and situational questions. I got hired on the spot. They were very professional.
Interview questions [1]
Question 1
Q: Why do you want to work for Best Buy and how would you be a great fit?
I applied online. The process took 3 weeks. I interviewed at Best Buy (Mount Vernon, NY) in Feb 2019
Interview
There was an initial brief phone interview and 2 in-person interviews. Both great interviews. It wasn't the typical interview questions. You had to think about the answers, practical and psychological.
Interview questions [1]
Question 1
What is the value of a one person who steals a $ 7 headphones and one who steals an I-Phone? What should happen to either of them?
I applied online. The process took 6 days. I interviewed at Best Buy (Bakersfield, CA) in Jul 2018
Interview
1st interview with 2 ladies for nice easy going interview had quite a few questions 2nd interview with General Manager of store really easy once interview was over I was offered the position on the spot and will start July 30th 2018