American Express interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at American Express with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 21 days to get hired, when considering 76 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
- Common stages of the interview process at American Express as a Customer Service Representative (CSR) according to 76 Glassdoor interviews include:
Phone interview: 22%
Skills test: 13%
Group panel interview: 12%
Drug test: 12%
One on one interview: 12%
Background check: 10%
Personality test: 8%
Presentation: 5%
IQ intelligence test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
- Analyst(556) ;
- Manager(529) ;
- Software Engineer(492) ;
- Director(490) ;
- Business Analyst(437) ;
- Customer Care Professional(431) ;
- Customer Service Representative(412) ;
- Senior Manager(387) ;
- Senior Analyst(287) ;
- Travel Consultant(285) ;
- Assistant Manager(219) ;
- Project Manager(218) ;
- Team Leader(188) ;
- Product Manager(175) ;
- Financial Analyst(155) .