1.Tell me about yourself. What do you do in your current position/role? 2.How do you feel you will manage your commute to work everyday? 3.How do you feel about moving into a more technical role? 4.How would you feel taking instructions when you feel you could do a better job being in charge? 5.How do you deal with conflict within your team? 6.Why are there no SLAs where you currently work? 7.Where do you see yourself in 5 years' time? 8.What do you feel you would bring to the team? 9.How would you deal with a customer asking for help with software outside of your remit?
1st Line Support Interview Questions
183 1st line support interview questions shared by candidates
What's an ip address?
A simulation of how I would talk a customer into setting up a phone and broadband that had been left on their premisis.
- Difference between an RJ11 and RJ45
What experience do you have in customer facing roles ?
Why did I want to work for Deloitte?
What attracted you to the role
Where do you see yourself in 5 years time
How would you deal with so eone shouting down the ohine at you
Technical based test plus questions around previous roles
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