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Advisory Board

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Advisory Board reviews

3.8

72% would recommend to a friend

(2,130 total reviews)
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Robert W. Musslewhite

81% approve of CEO

65% positive business outlook

Advisory Board has an employee rating of 3.8 out of 5 stars, based on 2,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advisory Board employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jan 26, 2017

Meaningful work in a changing market

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with the firm long enough to understand how things actually work internally, but not so long that I'm insulated from the realities of working elsewhere. I've waited to post a review until I felt like I could lay out both the positives and negatives of working here, because both exist. No review is going to be comprehensive, but overall the biggest positives of ABC are: 1. We do genuinely meaningful work in health care and higher education, and the vast majority of employees/leaders are truly bought in to the mission. There's a real sense of purpose among the groups I've been exposed to (which is a lot of them across both businesses and multiple locations), and not the kind of manufactured kool-aid drinking you might see behind a new widget for a banking company. People come (and stay) at ABC because they believe the firm's work has a real and lasting impact on people's lives. And it does. 2. Generally speaking, the people are incredible. Even negative reviews seem to agree, and while there are young managers in some places, the firm invests heavily in providing growth opportunities and the training to level up in your career. Everyone's mileage will vary, but I've had the best managers of my career at ABC and have been given more autonomy to be creative (while getting my job done) here than anywhere else I've worked. 3. The culture is authentic. The firm's proud of it and isn't shy about selling it, but the community- and wellness-focused culture is real and goes deep. Employees really do volunteer during the work day. People do, in general, have flexibility in their work schedule to balance it with the demands of personal life. We get an insane amount of PTO which we are actually encouraged to use, and the other benefits support a strong work/life balance. 4. There's a lot of opportunity to grow and advance. ABC's products and services span a wide range, and charting a path through different departments/positions is encouraged and supported. The firm sells that to potential candidates, and I was skeptical that it would really be something they support, but I've seen it happen regularly at very junior and very senior levels. They can't/won't create dream jobs out of thin air, but both business leaders and HR seem to genuinely believe that helping employees move into new roles aligned with their interests is good for business and good for employees.

Cons

Is it perfect? Of course not. Some downsides and challenges are: 1. The organizational structure is downright complicated. Some of this seems to be because of the way the company has grown over time, but it's hard (particularly as a new employee) to have a strong grasp of how all the pieces fit together. If your role doesn't require exposure to other parts of the business, you probably won't know much about it unless you go out of your way to learn. That said, in an effort address the org complexity as well as the slow growth on the health care side of the business... 2. ...the health care side of the business restructured and roles were eliminated. This was hard and kind of scary, and I personally had friends and colleagues who were affected. That said, I think most people could see a strategic shift for health care was long overdue, and senior leadership has been falling all over itself in eagerness to explain the strategy and how it will streamline and focus the business on the path back to growth. In general there's a lot of uncertainty in the health care market post-election (potential repeal of ACA, etc.), so it's a challenging time to be in this business and ABC's going to have to place the right bets in a dynamic environment. The education part of the business seems to growing like crazy. 3. If you aren't based in DC, your reality is (by default) going to be a little different. You aren't going to have as many executive visits/presentations, and you may be a remote participant in some of the large-scale things that go on at the DC headquarters. Each non-DC office seems to have its own local thing going, and in some ways that uniqueness is fun, but the groups can also feel isolated. That may be more a reality of a geographically dispersed business than something particular to ABC, but it's worth noting.

1.0
Feb 24, 2017

Muda, Muri, Mura

Recommend
CEO approval
Business Outlook

Pros

auto flush toilet, sensory water faucets, rotating door entrance

Cons

Regurgitated material sold to members con-job, nepotism-oriented promotion cycle, elitist ivy league boys' club, fake kumbaya morals of Career Management, MRS Degree type A minded girls only in it to bag a husband up-talking wenches, sad and tragic technology platform that lacks direction and any so-called expertise, insulting pay, ridiculous review criteria, back-to-back meetings w no time left for work, managers who need to be managed, stuck in a bubble grandfathered-in-gilded-caged inexperienced in real-world business acumen executive team that care only about money

2.0
May 30, 2014
Recommend
CEO approval
Business Outlook

Pros

From the employee level perspective - 1. Decent Benefits - 25 paid PTO days a year, 10 paid holidays, Health/Dental/Vision (low out-of-pocket expense for employee), 401K, Unlimited Free Soda's/coffee/tea/espresso, Happy hours and lots of extra insurance coverages if you elect them. 2. Working from home - Not everyone has this privilege because of their position but it has been very helpful to be able to work from time to time as needed without feeling punished. 3. Giving back to the community - They "compel" every person to participate in the community events. It is a great idea/concept that they want to give back...but it should not be compelled. They allow up to 8 hours a month off of work to do community work. 4. Casual dress - This does help not having to wear Professional clothes every day.

Cons

To understand the Cons of workings for ABC there is 1 behavior you need to understand - They are in DC for a reason - they communicate/think/act just like the US Federal Government but appear to be prettier on the outside until you work here. 1. They are a SALES driven organization. They over-sell and under-deliver. They sell based on emotion but use logic to justify the expense to the member. Simply put...they use manipulative business practices and blatantly LIE to get the sale. I have seen it and had to clean up the mess. 2. Expect High turn-over!! i have seen my team have a 100% turn-over in staff twice in 2 years. 3/4 quit and the 1/4 left move to another position and then find out that the problems are all the same on every product and they eventually quit. You will not hear that people leave and come back to ABC because they missed it. Out of the 1000's that have left only 1 person I know came back because he could not find a job anywhere else. 3. 65% of ABC employees are "under the age of 30". They mostly hire people straight from college. The smart ones leave by age 30. Most of the people over 30 that have been here over 4 years are the ones who stepped on everybody else to get ahead. 4. It is very cliquish. For various reasons, anyone will find that it feels like you are back in High School days with the drama and cliques. The only difference will be that these are adults and they are stabbing you in the back to get ahead by trying to make you look bad. 5. Be prepared to play politics - this is a political organization. If you do not want to play 100% of the time, then stay away. Watch out what you say, don't say, do, don't do, who your friends are, who you eat lunch with, what time you leave and what time you come in, the projects you are put on and etc. Every move/actions/word/look/activity that you do, you will be judged on. They will say that activities are voluntary but they expect you to participate in all of them and say how great they are. Lots of plastic people. 6. They use the word "prescriptive" instead of being truthful. Just like the federal government takes 15 minutes to say no to something, ABC does the same thing. They will not come out and say the word No. They tailor their message to provide too much useless information and mask the truth. I have seen this from the Executive Partners, GM, Sr. Directors, Directors, Managers and they compel the employee to do the same. We never tell a member the truth but guide them to what we want them to focus on so that they feel you answered the question but never did. (a government tactic). 7. The job has to get done - this means you will work nights/weekends/holidays/lose PTO time because there are always deadlines and they are never realistic. You never get to negotiate the timeline, you are just expected to get it done. And many times you will not have the tools/resources to accomplish the task but you are still required to get it done. 8. Internal tools - One of the biggest joke is our internal Dev team that can not get anything to work right. Every month they are coming out with updates to fix things they break. The current ratio 90% of all updates/upgrades/patches are all fixes for what ABC broke because of poor programming and only 10% is for actual upgrades. Know what you are getting before you sign up. There is a reason why ABC has a very high turn-over rate.

Viewing 1 - 3 of 2,130 Reviews

Glassdoor has 2,592 Advisory Board reviews submitted anonymously by Advisory Board employees. Read employee reviews and ratings on Glassdoor to decide if Advisory Board is right for you.